IHG Deputy Housekeeper - Crowne Plaza Bengaluru in Bengaluru, India

Description:

·

Monitors Housekeeping personnel to ensure all guests and internal

customers receive prompt and courteous service

·

Oversees laundry operations

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Schedules routine inspections of all

Housekeeping areas by/with the Assistant Executive Housekeeper and other

supervisory personnel

·

Inspects guest and public areas on a

regular basis to ensure that the furnishings, facilities, and equipment are

clean and in good repair

·

Manages spring cleaning schedules

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Makes recommendations to the General Manager or designate regarding the upkeep of

furnishings, facilities, and equipment, ensuring they are clean and in good

repair

·

Informs other departments of

Housekeeping matters that concern them, particularly the Laundry Department,

the Engineering Department, the Front Office, and the Food and Beverage

department. Maintains open channels of communication with other department

heads and the General Manager or the

General Manager’s designate

·

Establishes and maintains effective

human relations and works with human resources to ensure that team members

performance is effectively managed

·

Maintains appropriate standards for

dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel

·

Conducts regular department meetings

·

Identifies and ensures highest

possible standard of cleanliness, maintenance, guest room supplies and

amenities at a realistic costs

·

Supervises outside contractors to

ensure contractual compliance

·

Implements and controls Housekeeping

procedures that provide for the health and safety of personnel

and guests, such as lost and found service, key control, security and emergency

procedures and environmental procedures

·

Is prepared to implement assigned

tasks during emergencies such as fires, power failures and bomb threats

·

Works with

Human Resources on manpower planning and management needs

·

Works with

Director of Finance in the preparation and management of the Department’s

budget.

2. REQUIRED QUALIFICATIONS

RequiredSkills –

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Communication

skills are utilized a significant amount of time when interacting with others;

demonstrated ability to interact with customers, employees and third parties

that reflects highly on the hotel, the brand and the Company.

·

Good writing

skills

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Proficient in

the use of Microsoft Office

·

Problem solving, reasoning, motivating,

organizational and training abilities

·

Strong

Leadership skills in managing teams

Qualifications

·

4 years housekeeping / laundry

experience preferably in a hotel of similar size and complexity and including

supervisory experience.

·

Type and level of experience required may vary slightly

based on size and complexity of operation

Job: Housekeeping Management

Location: India-Bengaluru

Requisition ID: BEN000436