Medtronic Principal Quality Systems Specialist in Karnataka, India

Principal Quality Systems Specialist


Karnataka, India

Requisition #:


Post Date:

Jun 19, 2017

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Position Description

At Medtronic Renal Care Solutions (RCS), we are working on new therapies for End Stage Renal Disease. Our RD team spread across US, India and China is working on an innovative Hemodialysis System that would expand clinical access to thousands of patients worldwide. The Medtronic India Development Center (MIDC) is an integral part of RCS and is looking to hire a talented and motivated professional to join our Quality Organization.

The Principal Quality Systems Specialist is responsible for implementing, maintaining and improving the Quality Management System at the RCS MIDC site. Specifically review and revise, as needed, QMS policies and procedures to ensure the work conducted conforms to established corporate standards and industry regulations/standards. He/she will be instrumental in contributing to defining the direction and plans for process improvement and ensuring the site is audit ready. Will participate in or lead internal or supplier audits. Also he/she will work directly with project/program leaders to maintain design documentation based on the appropriate stage in the product development cycle. This person will work in collaboration with a global program team based in India, USA and China, to ensure the QMS is compliant and to bring the new dialysis system to market.

This Principal Quality Systems Specialist must be comfortable exercising latitude in ensuring the site is compliant with the Business Unit Quality Management System, the quality regulations and standards it is built on and ultimately is audit ready. Comfortable coaching all employees on the RCS Quality Management System and working professionally with others to reach understanding and agreement as necessary. Represents the site as primary quality contact, comfortable communicating internally and externally and collaborating at various levels. This individual must be comfortable working autonomously in that much of their work will be completed with limited oversight from their manager.

Position Responsibilities

Quality System Management:Create and revise standard operating procedures as needed, gap analysis against the Enterprise requirements and regulations, including updates to SOP web portal and employee training.Ensure local team is following procedures and the QMS is operating effectively.Create, update and/or manage Quality Metrics.Assist with Management Review meeting preparation.Function as the site key compliance contact.Ensure the QMS is understood and followed by all team members at the MIDC site.

Audit:May create/revise internal audit and supplier audit schedules.Assist in preparations for internal and external audits.Lead or participate in audits, as needed. Support external regulatory audits.

Corrective and Preventive Action (CAPA) Management: Evaluate and triage issues that may be considered CAPAs.Communicate effectively and ask the right questions of team members and present issues clearly at CAPA Board Meetings.Actively track CAPA’s as needed and remain diligent to ensure the tasks are completed on time.As needed, assist team in developing solutions to problems and offer possible improvements to processes and systems.

Training: Responsible for preparing, conducting, evaluating and facilitating quality related training programs for employees base on the training needs and certification requirements.

Additional Responsibilities:

Years of Experience

Supplier Quality: Assist in the management of the approved supplier list. Work with team to ensure supplier qualification requirements are being followed by reviewing supplier assessments, quality agreements, and initial part qualification and supplier risk assessment documentation as required by corporate policy and RCS QMS. Visit supplier as necessary to ensure drawings and specifications are understood

Design and Development Compliance Oversight:Strong compliance oversight of the development and maintenance of the DHF for RCS development projects and products.Ensure compliance to industry and corporate standards.Actively collaborate with Quality Manager, program leadership, engineering teams and clinical/regulatory staff to ensure the Product Development Process is being followed and is operating effectively.Communicate project status to all relevant stakeholders.

Relationship Management: Acts as the MIDC site primary QMS contact for quality related topics and questions.Exercise effective influence management skills to develop and maintain positive and mutually rewarding working relationships with internal staff and external customers. Systematically implement feedback from internal and external customers to improve work processes.

Environment, Health and Safety (EHS): Evaluate and maintain the environmental health and safety support to the operations and will ensure that all practices are in compliance with Medtronic Policies. Support the development and coordination of training programs in support of EHS awareness for safe working environment across the facility.

Interface with representatives from key functional groups to drive initiatives.

Ensures appropriate resources and priorities are maintained for various projects assigned to their area.

Assist with Medtronic Corporate Quality Initiatives.

Other duties as assigned.

Minimal travel may be required based project and business needs.

Basic Qualifications

Education Required

Bachelor’s Degree in engineering or technical discipline

10-14 years’ experience in Quality compliance or Quality Management Systems or 8-11 years’ experience with MS.

With a minimum of 3+ years of the above mentioned experience in medical device and/or pharma industries.

Desired/Preferred Qualifications

Prior experience with ISO 13485 and U.S. 21 CFR 820 regulations for medical devices.

QMS auditor certification or previous auditing experience.

Strong written, verbal, and interpersonal communication skills

Strong computer skills : MS Office products and content management / quality systems-specific tools such as Documentum (QADoc), Agile, Trackwise and SABA

High attention to detail and accuracy

Experience providing guidance, coaching and/or training to other team members.

Experience working effectively across geographies and working in a cross-functional team environment

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Statement

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:


The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.